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Program Info
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| Speaker: | Laura Wilson | |
| Sponsor: | Pegasus Educational Services, LLC | |
| Program times: |
5:30 PM to 8:30 PM All times are local. |
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| Price: | $275.00 | |
Providing quality customer service in a heavily regulated environment is a considerable challenge. This program provides your employees with the information and the resources they need to succeed. Participants learn which of the requirements at account opening are state law, federal regulation, or bank policy. The relationship of account opening to the bank’s BSA-AML program is highlighted throughout the seminar.
Hundreds of Kentucky bankers have learned the basics of account opening by attending this program. Employees new to the job find it to be a great introduction to account ownerships permitted in Kentucky. Experienced and repeat attendees say they learn something new each year.
The 2012 New Accounts seminars are held in the evening in 8 locations to allow for maximum employee participation. Each attendee receives a year of free phone support, and a detailed, user-friendly manual. It is an excellent “on the job” resource. The manual includes an account matrix for easy reference.
The program has four focal points:
• account types and titles recognized by Kentucky law,
• documentation needed to open accounts properly,
• understanding the new account representative’s role in the institution’s CIP and CDD policies and procedures, and
• FDIC deposit insurance coverage of different ownership categories.
Account types discussed:
• Individual,
• Joint,
• Pay on Death,
• Trusts,
• Minor,
• UTMAs,
• Estate,
• SSA/SSI payments,
• Clubs and Civic Organizations,
• Sole Proprietorships,
• Partnerships,
• Corporations,
• Limited Liability Companies, and
• more.
Who should attend?
The seminar is designed for financial institution personnel who have direct contact with depositors and are responsible for opening new accounts.
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